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Interactive Notification System

Noble Systems' Interactive Notification System lets you send personalized communications in response to customer events or time-critical issues. The customer drives the communication with the ability to pay bills, set reminders / appointments, place orders, receive notifications, or speak with a live-agent at any call center located anywhere in the world.

The platform integrates with your current data systems, saving your technology investment and reducing set-up time. Expandable to include both voice and email, this multi-media solution offers a variety of opportunities to add value to your communications programs. 

B E N E F I T S :

  • Communicate high value, time-sensitive information and increase customer satisfaction
  • Reduce inbound traffic for non-revenue-generating calls and increase agent productivity
  • Differentiate your brand with a unique "opt-in" service
  • Improve response rates with personalized messages or customized offers
  • Proactively update customers on service status: order shipment delays, subscription expiration, credit card not accepted, etc.

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Noble Solution’ graphical IVR workflow makes it easy to communicate with your customers using outbound calls with interactive options

Sample Applications:
  • New Customer Welcome Messages
  • Collections & Payment Programs
  • Account Updates and Fraud Detection
  • Order Confirmations and Special Offers
  • Service Reminders, Appointment Confirmations, and Service Notes
  • Subscription Renewal Notices
  • Information Receipt Confirmations
DEMOS
Listen to samples of Interactive Notifications


Customer Retention


Collections


Opt-In Promotions


Text-To-Speech

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