Welcome to the Noble NOW Webinar Archive. Here you will find informative webinars focusing on a variety of topics related to the contact center industry.
 

Speech Analytics: The Collection Center's Newest Ally in the Quest for Success
Speech analytics is one of the collection center industry's fastest growing market segments. Major advancements in speech analytics technologies allow today's solutions to go far beyond systems of old for true "mining" of recorded calls to get an accurate view of the "big picture" and to learn more about your customers and your agents. Discover how speech analytics technology can dramatically improve your collections performance, increase revenue, and lower your costs!

              
      Presented by Guy Williams, Noble Systems, National Account Manager
      Karl Walder, Noble Systems, VP Solutions North America

    
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