Event FAQs

The Select Noble Users Group (SNUG) is a forum for Noble Systems and its clients to exchange ideas, feedback, and to work together to continually improve the service, delivery and performance of their Noble technology solutions. SNUG brings a variety of benefits to its members, including programs and events focused on building the relationship between Noble Systems and its clients. Membership in SNUG is included in Noble Systems’ annual support and maintenance plans, and includes Noble’s clients worldwide.

Anyone who uses Noble platforms for managing programs and centre activities – Presidents & CEOs, Operations Managers, Team Supervisors, IT Specialists, Sales Managers, Trainers and more. SNUG represents more than 20 different industries, including Cable, Collections, Financial Services, Fundraising, Healthcare, Market Research, Newspapers & Publishing, Service Bureaus & Telemarketing, Resorts and more.

Registration is easy. Simply complete our online Conference Registration Form. You can also use the portal to update and manage your registrations. The deadline for conference registrations is 15th Sept 2017.

Registration Fee Schedule:  

By 14th July 2017

$195 AUD per person (with Promo Code)


By 18th August 2017

$395 AUD per person


By 15th September 2017

$595 AUD per person

Your registration fee gives you access to all User Conference sessions, including the Keynote Address, Featured Speakers, Educational Tracks and Guru Lounge. The fee also includes the Welcome Reception and Dinner on Tuesday evening and Breakfasts and Lunches during conference hours. In addition, each paid client attendee at the conference will receive a 6-month membership to our Noble UNIVERSITY Online web-based training portal (a $495 value).

Paid user attendees will receive a 6-month membership to our Noble UNIVERSITY Online web-based training portal (a $495 value). The subscription includes unlimited access to Noble product training courses, as well as exclusive access to SNUG 2017 content. You can take as many courses as you want during the subscription period. Clients who receive free passes and guest attendees will receive a 30-day membership with access to the conference materials. If you have an existing account, it will be extended to match the 6-month or 30-day term, respectively. Memberships are not transferrable and can only be used by the person attending the conference. Instructions on how to access your subscription will be sent the week following the conference.

You will be billed by invoice when you register for the conference. Payments are due within 30 days of invoice; late payments will be subject to Noble's standard fees and terms. All payments must be received no later than 6th October 2017.

Cancellations or registration changes should be made using the online registration portal, or they can sent to snug2017apac@noblesystems.com. Cancellations sent through other sources may not be accepted. Please do not send cancellations to the Noble accounting team.

The Cancellation Policy is:

  • 100% refund, less a $50 processing fee, for cancellations received on or before 14th July 2017;
  • 50% refund, less a $50 processing fee, for refunds received on or between 15 July - 18 August 2017;
  • NO REFUND for cancellations received after 18 August or for conference no-shows. Substitutions will be accepted in the event that a registrant is unable to attend.
  • SNUG 2017 will be held at The Pier One Sydney Harbour. For more information, see our Travel Info page.

    The dress code for SNUG conference sessions is business casual.