Featured Speakers & Guests


Rocky Bleier
Keynote Speaker
NFL Player • Four-time Superbowl Champion
Vietnam Veteran • Bronze Star & Purple Heart Recipient

Jim Noble, Jr
President & CEO
Noble Systems

John Bedard
Managing Partner
Bedard Law Group, PC

Michele Shuster
Partner
Mac Murray & Shuster LLP

Stu Discount
CEO
PACE

Chris Hodges
SVP, Sales & Marketing
Noble Systems

Jason Ouimette
VP Product Management
Noble Systems

Karl Koster
Chief IP Counsel
Noble Systems

Nancy Jamison
Principal Analyst
Frost & Sullivan


Guest Panelists:

Alan Lai

Alan Lai
Workforce Manager
Austin Radiological Association

Ben Russell

Ben Russell
AVP, Enterprise Contact Center Administration
Regions Bank

Dale Rainier

Dale Rainier
Manager, Consulting Services
CGI Technologies

Dave Czeszewski

Dave Czeszewski
Chief Information Officer
Career Education Corp.

Dave Mortenson

Dave Mortenson
VP, Credit Strategy & Analytics
Huntington Bank

Donald Jackson

Donald Jackson
VP, Operations & Loss Mitigation
Cardworks Servicing

Holly Sweeney

Holly Sweeney
Manager, Collection Systems Support
Navy Federal Credit Union

Jason Brown

Jason Brown
Marketing Operations Transformation Manager
Gannett Corporation

Joe Machado

Joe Machado
Dialer Manager
Cenlar FSB

Michele Santagata

Michele Santagata
Contact Center Director
Hair Club

Leslie Hanson

Leslie Hanson
Director Information Technology
Hodges-Mace LLC

Rick Britt

Rick Britt
Director of Global Operations
Midland Credit Management

Sean Weber

Sean Weber
Call Center Operations Manager
Liberator Medical Supply

Uchenna Emejulu

Uchenna Emejulu
IVR Specialist, Developer
Hargray Communications