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Financial Services

Huntington National Bank, a $33 billion regional bank holding company, provides innovative retail and commercial financial products and services. When Huntington decided to look for new contact center technology, the Bank found the integrated platform from Noble Systems. The Noble™ Solution offers blended outbound and inbound call management with built-in digital recording, IVR, and reporting features in a customizable environment.

FinanSure, LLC, a pioneer in providing consumers with effective financial products and solutions, is one of the nation's leading financial services companies. FinanSure selected the Noble ® Contact Center Solution to provide a sophisticated platform with inbound and outbound call management that was scalable to support the group's growth.

Navy Federal Credit Union is the world’s largest credit union, serving the financial needs of 2.6 million members. Looking to replace an existing dialer with performance and support issues, the organization selected the Noble™ Solution Suite. Noble provides a unified platform for outbound and inbound calls, and allows Navy Federal to manage its activities, agents, and programs more efficiently.

 

Mortgages

Jamaica National Building Society, one of Jamaica’s largest financial institutions, serves its customers by providing innovative, high value products and services delivered in a courteous, swift, accurate and personalized manner. JNBS selected Noble Systems as its partner for cutting-edge customer contact technology.

Liberty Federal Mortgage Corporation was named the "2003 Mortgage Broker of the Year" for its outstanding customer service. The Noble Contact Center Solution provides a reliable technology platform to help the broker manage its lead generation programs more efficiently, resulting in higher productivity and improved compliance.

St. Louis Financial Services, LLC offers a full-range of mortgage services. With Noble Systems as its technology partner, St. Louis Financial is making great strides towards growth. The company is doubling its productivity and reducing staffing needs with the Noble contact center solution.

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