Financial Services
Huntington National Bank, a $33 billion regional bank holding company, provides innovative retail and commercial financial products and services. When Huntington decided to look for new contact center technology, the Bank found the integrated platform from Noble Systems. The Noble™ Solution offers blended outbound and inbound call management with built-in digital recording, IVR, and reporting features in a customizable environment.
FinanSure, LLC, a pioneer in providing consumers with effective financial products and solutions, is one of the nation's leading financial services companies. FinanSure selected the Noble ® Contact Center Solution to provide a sophisticated platform with inbound and outbound call management that was scalable to support the group's growth.
Navy Federal Credit Union is the world’s largest credit union, serving the financial needs of 2.6 million members. Looking to replace an existing dialer with performance and support issues, the organization selected the Noble™ Solution Suite. Noble provides a unified platform for outbound and inbound calls, and allows Navy Federal to manage its activities, agents, and programs more efficiently.