The Daytona Beach News-Journal has a long history of providing news and services to its community. The Noble™ Solution Suite is helping the newspaper increase productivity and improve efficiency with a single platform for blended inbound and outbound programs, replacing separate systems for dialing and call management. The newspaper’s call center also has greater control of its customer service, sales, and collections programs with the system’s advanced features and comprehensive reporting tools.

The Macon Telegraph uses Noble to achieve ultimate agent productivity.  The predictive dialer works with an integrated database, list management, flexible scripting and a host of custom reports.