YOUR NEW SKILLS WILL INCLUDE:
Understanding the DRS architecture, recording and playing back messages and recordings, setting up and using voice mail, PerfectScript, and the DRS QA module.

WHO SHOULD ATTEND:
Any individual responsible for  managing or using digital recording functionality

PREREQUISITES:
Operations certification and either DCB, Composer and/or OCX certification.

DURATION:
Two days.

TRAINING PERFORMED BY:
Service Implementation Specialist.

LOCATION:
Nobles Systems Office, Atlanta, GA or client site.

TUITION:
$1800.00 Per Day Plus Travel and Expense.