YOUR NEW SKILLS WILL INCLUDE:
IVR set up and maintenance.
WHO SHOULD ATTEND:
Any individual responsible for managing IVR call flows.
PREREQUISITES:
Operations certification and either DCB, Composer, and/or OCX certification.
DURATION:
One to two days.
TRAINING PERFORMED BY:
Service Implementation Specialist and Development if custom features exist for the client.
LOCATION:
Noble Systems Office, Atlanta, GA.
TUITION:
$1800.00 Per Day Plus Travel and Expense.