YOUR NEW SKILLS WILL INCLUDE:
Setting up and managing inbound call flows.
WHO SHOULD ATTEND:
Any individual responsible for managing inbound calls.
PREREQUISITES:
Operations certification and either DCB, Composer, and/or OCX certification.
DURATION:
One day.
TRAINING PERFORMED BY:
Service Implementation Specialist.
LOCATION:
Noble Systems Office, Atlanta, GA or Webex session.
TUITION:
$1800.00 Per Day Plus Travel and Expense.
