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Careers at Noble Systems

Noble Systems is a worldwide leader in providing contact center and customer relationship management systems. Headquartered in Atlanta, GA, we employ 300+ highly accomplished and energetic individuals that contribute to the overall success of the organization. As a successful growing business we have opportunities for like-minded people at all levels in the company.

Below is a list of our current openings. If you are interested in joining our dynamic team, please send your resume and cover letter to nscjobs@noblesystems.com.


Current Openings

Administrative Assistant
Atlanta, Georgia

Responsibilities include:
  • Maintain and submit weekly attendance sheet
  • Assist with quote requests
  • Keep department shared calendar current
  • Expense reports
  • Travel reservations
  • Reference documentation maintenance
  • Time recording
  • Attend weekly staff meetings, take and publish notes
  • Back up for front desk receptionist periodically
  • Scheduling Meetings and Conference Calls
Requirements include:
  • Previous administrative experience in corporate environment preferred
  • Exposure to Software development organizations’ processes is a plus
  • Excellent Microsoft office applications (Access, Excel, PowerPoint, Word, Outlook)
  • Knowledge of HTML and any web scripting language is a plus
  • Knowledge of Windows and Linux operating systems a plus
  • Ability to install software applications a plus
  • Excellent verbal & written communication skills
  • Ability to work with little or no supervision
  • Ability to multi-task
Interested candidates please send resume and salary history to nscjobs@noblesys.com.

Business Development Managers / Inside Sales Account Manager
Oklahoma City

Base + Commission + Bonuses

Noble Systems Corporation – a leading global provider of innovative contact technology solutions for more than 20 years – is now hiring Business Development / Inside Sales Account Managers focused on establishing relationships with prospective customers through our global Lead Generation process.

Business Development Managers / Inside Sales Account Managers are energetic and passionate professionals responsible for the creation of sales ready leads as well as solution selling of Cloud and Premise based Contact Center Solutions to Small to Medium sized Businesses (SMB). Business Development Managers / Inside Sales Account Managers will be required to work within defined phone based outbound calling campaigns to identify new and existing sales opportunities.

Business Development Managers / Inside Sales Account Managers will utilize the Noble Systems platform as well as other tools for direct prospecting within the assigned territories, industries, and other projects . Noble’s diverse portfolio of software and Cloud ready solutions provides Sales Account Managers ample opportunity to drive sales and commissions.

Responsibilities include:
  • Consistently achieving departmental goals
  • Work within defined phone based outbound calling campaigns
  • Communicate with executives and managers from prospect/client accounts
  • Meet virtually with prospects/clients for business assessments, presentations, meetings, demos
  • Prepare proposals and contracts
  • Negotiate pricing and business terms and prepare sales contract orders
  • Prepare monthly pipeline reports on account status
  • Attend required sales meetings and training sessions
  • Follow sales and marketing procedures, regarding use of shared resources, processing sales orders and other matters
Requirements include:
  • 1 to 2 years of inside sales experience in telecommunications / software / contact center environment
  • Bachelor's degree (B. A.) from four-year College or university; or one to two years related experience and/or training; or equivalent combination of education and experience
  • Excellent oral communication skills, with charismatic, resilient, persuasive, “glass half full” demeanor
  • Strong work ethic and ability to set and achieve personal goals and work plans
  • Technical aptitude
  • Proven time management skills
  • “Hunter” mentality – Relentless
  • Internally driven to exceed expectations
  • Ability to working within a group setting communicating with prospects and customer via the telephone

Developers (multiple openings)
Atlanta, Georgia

Looking for Rock Star Developers with expertise in any of the following areas:
  • CTI
  • VoiP
  • C#
  • ASP.NET
  • .NET Framework
  • Asterisk
  • Call Center Application Development

Implementation Engineer
Atlanta, Georgia

The qualified candidates will possess, at a minimum, a bachelor’s degree in Industrial Engineering, IT, Computer Science or related science degree, or an equivalent level of experience in a similar field. The qualified candidates will have either experience or a good knowledge of one or many of the below:

  • SQL and “good database” practices.
  • Linux/Unix Operating System.
  • Windows Desktop Applications.
  • Software delivery, training, or call center experience
  • Networking
Requires 75% Travel.

Marketing Communications Analyst
Atlanta, Georgia

Noble Systems Corporation, a worldwide leader in providing contact center solutions in the Perimeter Mall area is seeking motivated individual with high energy, integrity, and dependability for the Marketing Communications Analyst position. The ideal candidate is a creative, versatile writer who enjoys working independently as well as functioning as a key player on a fast-paced, deadline-driven, high-production team.

Responsibilities include:
  • Create and distribute press releases and Social Media content
  • Create content for marketing collateral, including brochures, product cards, success stories, flyers, newsletters, ads, tradeshow materials, e-marketing campaigns, etc. and distribute as necessary.
  • Provide insights on markets, competitors, customers, and marketing campaign effectiveness, including data mining, research, surveys, interviews, quantitative analysis for interpreting the research and summarizing into actionable information.
  • Create content for company website.
  • Create content and editorial information for industry and related publications.
Requirements include:
  • Must have excellent, well-developed writing and communication skills
  • Proficient with research, data mining, social media, web mining, surveys, quantitative analysis, interviews, and comparative review
  • 4-year college degree in Marketing preferred
  • Minimum of 2 years related experience in marketing communications, preferably within a business-to-business technology environment with complex product lines and pricing structures
  • Excellent MS Office skills (Word, Excel, PowerPoint)
  • Ability to write reports, summarizing and presenting findings, and assist in developing marketing and sales strategies.

Project Manager
Atlanta, Georgia

Noble Systems Corporation, a worldwide leader in providing call center solutions, has immediate openings for a Project Manager.

Responsibilities include:
  • Managing overall client implementations to ensure that the implementation is completed in accordance with the items purchased, in budget and on time.
  • Coordinating all necessary resources, establishing timelines, and communicating updates to all parties including Noble Systems executives.
  • Conducting regular calls with the client and technical resources to review requirements, prepare documentation, coordinate activities, etc.
  • Extensive tracking and reporting of all project activities, milestones, and deliverables
Requirements include:
  • Bachelors Degree in related field
  • 5+ years direct project management experience
  • PMP certification preferred.
  • Excellent written and oral communication skills, with strong interpersonal skills
  • Strong technical aptitude.
  • Proficient in Word, Excel, MS Project or other project management software, CRM and/or ERP
  • Ability to multi-task, work with minimal supervision, and handle escalated situations.
  • Knowledge of telephony terminology and call center technologies

Regional Account Managers
Hiring in Atlanta and all major U.S. cities

Enterprise Solution Selling of Customer Contact Solutions

$200K+ high personal revenue potential

Noble Systems Corporation – a leading global provider of innovative contact technology solutions for more than 20 years – is now hiring Regional Account Managers focused on enterprise solution selling of Cloud and Premise based Contact Center Solutions.

Regional Account Managers are energetic and passionate sales professionals assigned to enterprise accounts and specific territories. Regional Account Managers will be required to personally manage sales plans on a regular basis and within that plan, identify new and existing account opportunities and strategies for revenue growth. Regional Account Managers will receive marketing leads via the web, tradeshows, webinars, inside sales, and “blind” inbound leads, as well as direct prospecting within the assigned territories. Noble’s diverse portfolio of software and Cloud ready solutions provides Regional Account Managers amble opportunity to drive sales and commissions.

Responsibilities include:
  • Consistently achieving sales goals
  • Meet and communicate with executives and managers from prospect/client accounts
  • Create and maintain Regional Sales Plan, focused on achieving quarterly and yearly quota targets
  • Travel to prospects/clients locations for presentations, meetings, demos
  • Host prospects/clients in the corporate office in Atlanta
  • Prepare proposals and contracts
  • Negotiate pricing and business terms and prepare sales contract orders
  • Prepare monthly pipeline reports on account status
  • Attend required sales meetings and training sessions
  • Follow sales and marketing procedures, regarding use of shared resources, processing sales order and other matters.
Requirements include:
  • 5+ years of proven sales experience or similar successful goal achievement in highly competitive environment or industry
  • Excellent oral communication skills, with charismatic, resilient, persuasive, “glass half full” demeanor.
  • Strong work ethic and ability to set and achieve personal goals and workplans
  • Technical aptitude

Sales Account Managers
Home based, but requiring regular visits to Regional Head Office in Manchester UK

Noble Systems Corporation – a leading global provider of innovative contact technology solutions for more than 20 years – is now hiring Sales Account Managers focused on enterprise solution selling of Cloud and Premise based Contact Centre Solutions.

£100K+ high personal revenue potential

Sales Account Managers are energetic and passionate sales professionals assigned to enterprise accounts and specific territories. Sales Account Managers will be required to personally manage sales plans on a regular basis and within that plan, identify new and existing account opportunities and strategies for revenue growth. Sales Account Managers will receive marketing leads via the web, tradeshows, webinars, inside sales, and “blind” inbound leads, as well as direct prospecting within the assigned territories. Noble’s diverse portfolio of software and Cloud ready solutions provides Sales Account Managers ample opportunity to drive sales and commissions.

Responsibilities include:
  • Consistently achieving sales goals
  • Meet and communicate with executives and managers from prospect/client accounts
  • Create and maintain Sales Plan, focused on achieving quarterly and yearly quota targets
  • Travel to prospects/clients locations for presentations, meetings, demos
  • Host prospects/clients in the corporate office in Manchester
  • Prepare proposals and contracts
  • Negotiate pricing and business terms and prepare sales contract orders
  • Prepare monthly pipeline reports on account status
  • Attend required sales meetings and training sessions
  • Follow sales and marketing procedures, regarding use of shared resources, processing sales orders and other matters
Requirements include:
  • 5+ years of proven sales experience or similar successful goal achievement in highly competitive environment or industry
  • Excellent oral communication skills, with charismatic, resilient, persuasive, “glass half full” demeanour
  • Strong work ethic and ability to set and achieve personal goals and workplans
  • Technical aptitude
  • Ability to travel to existing customers and prospects to maintain relationships and drive the sales process
  • University degree or equivalent experience

Solutions Engineer
Atlanta, Georgia

The Solutions Engineer will work cooperatively with Sales Account Managers to help prospects/clients understand the value of the Noble systems Contact Center Solution Suite. The primary focus of a Solutions Engineer is to build value and to obtain a technical and functional win during the sales cycle.

Responsibilities include:
  • Identify and understand the needs and objectives of the prospect/client
  • Assist with RFP/RFI responses
  • Conduct detailed requirements analyses and contact center assessment
  • Deliver technical presentations and product demonstrations
  • Work with cross-functional internal organizations to provide relevant input to the product development process
  • Achieve assigned quota targets
  • Transposition customer to the services team for implementation
Requirements include:
  • Minimum of 5 years in pre-sales technical support or relevant industry experience.
  • 4-year college degree in related field
  • Ability to travel up to 70% per annum
  • Excellent communication and presentation skills with the ability to articulate technology concepts at all customer levels from network engineer to CIO
  • Highly organized and able to manage multiple projects and task concurrently, in a fast-paced environment.
  • Ability to quickly gain intimate knowledge of standards products and their capabilities
  • Strong technical aptitude with demonstrable knowledge in one or more of the following areas:
  • Predictive Dialing, Contact Center Technology products
  • PBX, ACD, IVR, Unified Messaging products
  • Quality Assurance, Workforce Management, call Recording products
  • Databases to include Oracle, SQL, DB2, etc.
  • Networking to include Windows 2000, Cisco, LDAP, UNIX
  • Operating Systems to include Windows, Linux, UNIX, and Mac.

Technical Account Manager
Atlanta, Georgia

Responsibilities include:

    Successful candidates will be responsible for maintaining customer-facing reports, managing overall client relationships to ensure that the client is receiving the appropriate response to tickets opened, service level agreements (SLA’s), change control process (upgrades, rollbacks, and other changes to the system), and proactively addressing potential issues. Will conduct regular calls with the client to review issues to understand future needs, plans, etc., handle client escalations, as well as prepare ticket reports as necessary.

Requirements include:
  • 2+ years experience in a corporate customer relationship position
  • Bachelor’s Degree in related field or equivalent experience preferred
  • Strong technical aptitude
  • Must be fluent in Microsoft Office Suite, especially Excel, Word and Access
  • Ability to set up spreadsheets, formatting, calculations, queries, etc.
  • Must be available on nights and weekends as necessary
  • Ability to work with little or no supervision
  • Ability to multi-task
  • Ability to work in a very fast- paced environment
  • Experience defusing escalated situations
  • Some travel may be required

Technical Project Manager
Atlanta, Georgia

Responsibilities include:
  • Documentation of the product and system implementations including knowledge base documentation
  • Resolve complex network and server related issues into actionable concepts for customers to understand
  • Direct and manage implementations for assigned projects
Requirements include:
  • SQL and “good database” practices
  • Linux CentOS and Windows platforms
  • Working knowledge of Windows Desktop Applications and Visio
  • Software delivery, training, or call center experience preferred
  • Must have excellent verbal and written communication skills
  • Knowledge of telephony or VoIP technology a plus
  • Must be able to multi-task in a fast paced environment

Technical Support Engineers
Atlanta, Georgia

Successful candidates will have or be pursuing a multi-year degree in Computer Science, Communications, or a related technical field, or an equivalent level of experience in a similar field, as well as experience with, but not limited to: Previous experience in a help desk environment; Ability to react quickly and effectively in a high pressure, time-sensitive environment; and Excellent customer service and communications skills. Experience supporting call centers, Telephony Equipment, and/or Linux Servers is a plus.

In addition, a successful candidate will have one or more of the following skills:
  • Technical problem mitigation
  • Comprehensive issue documentation
  • Issue management through resolution
  • Escalation as necessary
Requirements include:
  • Asterisk Server Experience
  • Linux/Unix Server Operating System Experience
  • Database Experience including PostgreSQL, Structured Query Language
  • Windows Server Administration Experience
  • Computer Networking Experience