The Noble Contact Center Solution consists of enterprise class, state-of-the-art hardware and software components to deliver high performance, reliable computer telephony and contact center management applications. The comprehensive Noble Solution enables enhanced customer interaction, giving your company the ability to increase and control the quantity and quality of your client communications tactics.
Select from our Library of materials to learn more about our call center products and solutions.
Note: Unless otherwise noted, Library documents are posted in PDF formats and require Adobe Acrobat Reader to view. This is a free program available for download from the Adobe web site.
Agent Desktop & Scripting
Contact Center Management & Reporting
IVR & Messaging
Recording, Quality Assurance & Analytics
Multi-media Contact Center Communications
Contact Center Data Redundancy & Disaster Recovery
Security & Compliance
IP Technologies – 'Call Centers without Walls'
Small Business Solution – Noble CCS
Noble Hosted Services (CaaS)
Noble Client Services
Contact Center Solutions for Vertical Markets
Collection Centers and Agencies
Cable, Phone and Internet Providers
Newspapers and Publishing
Service Bureau, Third-Party & Outsourcers
Travel and Vacation Ownership