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Noble SmartEngage

Noble SmartEngage combines SFA with outbound contact automation, allowing Inside Sales and Customer Service teams to take advantage of the benefits that integrated technologies can bring.

  • Embed Noble's Composer omnichannel desktop tools and telephony controls into the sales or service rep’s workspace
  • Streamline workflows to eliminate extra steps and reduce handle time
  • Dial a number, Schedule a callback, Transfer a call, Process a payment, etc
  • Handle customer contacts more effectively
  • Eliminate switching between programs, manual look-ups, and making customers wait while they try to find information
  • Increase customer satisfaction and improve productivity
  • Additional benefits include: Regulatory Compliance, Campaign Management, Call Recording, Dropping Voicemail Messages, Quality Control, Sales Performance Reports, and more

 


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