Noble Systems Corporation, a leader in Customer Relationship Management Systems, seeking Major Account Managers to be based in Atlanta, California, Dallas Texas and Chicago Illinois.
The primary responsibility of the Sales Account Manager is to expand market share of the NSC products and services and manage customer satisfaction for life cycle of an account. This will be accomplished through cultivating and maintaining executive relationships with our customers.
Utilizing a consultative selling process, the Sales Account Manager will achieve assigned quotas, pursue and follow-up on leads, conduct corporate and product presentations, and coordinate the corporate resources to deliver solutions in a profitable manner. They will also develop and negotiate contracts and proposals with prospective customers.
Necessary skills include effective prospecting, selling fundamentals, account management, cultivating and maintaining executive relationships with customers, negotiating, translating computer telephony technology into business solutions, effective written and oral communications, and a team leader of a virtual team.
Only candidates with proven sales experience in the computer industry should apply. Telephony experience a plus.
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Software Engineer - US
To design, develop and implement telephony software products and tools using C, C++, Informix and Embedded SQL-C on Linux, as well as application dvlpt tools including Java, Microsoft Visual Basic and .NET framework; Develop CTI solutions and IVR solutions using Avaya PBX/ACDs. Require: M.S. degree in Computer Science or a closely related field w/ 2 yrs of exp in the job offered (exp before or after earning the degree will be accepted); A B.S. degree with 5 yrs progressively responsible exp will be accepted in lieu of the M.S. degree and 2 yrs of exp.
Preferred Experience:
- An understanding of Informix 4GL and VB programming (and integrating those languages with C/C++)
- International telephony programming
- Perl/CGI programming
This department is currently faced with several challenges that require solid solutions in a short time span, such as the implementation of web-based support center management and finalizing our main product's port to the international market.
Attn: Job SH.
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Asterisk Expert
Noble Systems Corporation, a worldwide leader in providing call center and CRM systems, located in Sunny Atlanta, GA is seeking to expand our staff and add 2 new Engineers with strong Asterisk experience. Other helpful skills include good knowledge of Linux, MySQL (or other similar relational databases) and VOIP technologies.
Great Benefits. Salary DOE.
When applying for this position please reference Job Title and Craigslist Ad.
- Location: Atlanta, GA
- Compensation: Salary DOE, Full Benefit Package
- Principals only. Recruiters, please don't contact this job poster.
- Please, no phone calls about this job!
- Please do not contact job poster about other services, products or commercial interests.
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Technical Support Analyst - US
Noble Systems Corporation, a worldwide leader in providing call center and CRM systems located in the Perimeter Mall area seeking Support Analysts and Trainers.
Areas of responsibility would include inbound phone support, technical & functional client support, quality assurance, proactive client communications, as well as client satisfaction and training.
This position requires excellent communication/people skills, advanced troubleshooting & problem solving skills.
Successful applicant must have a good working knowledge of UNIX/Linux operating system along with an understanding of relational databases. Although not required, Informix, SCO, RedHat and Dialogic experience is helpful.
Potential overseas relocation opportunity available in Australia for the right candidate. This is a 2 year opportunity. Atlanta positions are also available.
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Field Service Engineers - US
Noble Systems Corporation, a worldwide leader in providing call center and CRM systems located in the Perimeter Mall area seeking high energy, motivated Field Service Engineer for repair of computer telephony equipment.
Required Skills:
Knowledge of Intel based hardware and troubleshooting skills required.
Unix, Linux and T1s experience a plus.
Travel is essential and extensive.
Desired Skills:
Knowledge of Intel HW, troubleshooting skills, Unix, Linux and T-1s desired.
Non-Tech Skills:
Must be able to travel 95% of the time, with most travel arrangements made spontaneously.
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Support Analyst - US
Noble systems Corporation, a worldwide leader in providing call center and CRM systems located in the Perimeter mall area is seeking a Technical Support Analyst. Areas of responsibility would include inbound phone support, technical & functional client support, quality assurance, proactive client communications, as well as client satisfaction.
This position requires excellent communication/people skills, advanced
troubleshooting & problem solving skills. The successful candidate must have a good working knowledge of UNIX/LINUX operating systems along with an understanding of relational databases. Experience with Informix, SCO Unix, Redhat Linux, Dialogic, SQL and 4GL ispreferred.
A flexible schedule including weekends and on-call after-hours is necessary.
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Systems Analysts/Programmers - US
Noble Systems Corporation, a worldwide leader in providing call center and customer relationship management systems located in the Perimeter mall area is seeking Systems Analysts/Programmers.
Noble Systems has experienced tremendous growth in the past several years primarily due to the dedication and motivation of its team members. These same team members have created and support every day a now superior and industry leading product offering in the contact center systems automation space. The company needs to expand this team to further meet the demands of an ever increasing and demanding customer base and to develop the new products and features for the future.
The qualified candidates will possess, at a minimum, a bachelors degree in IT, Computer Science, AI or related science degrees. A good GPA is a must. The qualified candidates will have either experience or a good knowledge of one or many of the below:
- A fundamental understanding of elegant programming/design infrastructure practices.
- .NET C#
- MFC/.NET Framework. OO big picture.
- Linux/Unix Operating System.
- C in a Unix/Linux environment.
- SQL and good database practices.
Excellent salary and benefits. Serious candidates email resume and salary requirements to nscjobs@noblesys.com.
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Technical Trainer - US
Noble Systems, a leader in Call Center software solutions is looking for a Software Trainer who will work closely with Support and Implementation teams to accomplish business results through the effective use of technology by planning, conducting and evaluating computer training.
This includes managing and developing the roll out of various forms of technical training on mission-critical business applications. It also includes ensuring the effective company-wide use of Microsoft and other software tools, computer application learning and developing all required training curriculums.
The successful applicant will also be responsible for the design, development and delivery of all technical training programs leading to effective utilization of these applications and tools in combination with our business processes and strategies.
Send your resume and cover letter (a cover letter is required) to nscjobs@noblesys.com Resume and cover letter need to be in Word or PDF format.
Additional requirements for this position are:
1. Ability to follow through on multiple tasks while working under tight deadlines and pressure.
2. Ability to pay careful attention to details coupled with well-developed conceptual skills.
3. Demonstrated excellence in verbal and written communication, including the clear and logical expression of ideas. We will judge this based on your cover letter and resume.
4. Ability to work both independently and cooperatively in a team environment.
Required Skills:
5. A basic knowledge of Linux is required.
6. A Basic knowledge of Informix is required.
7. The successful candidate should be proficient with Windows platforms, Microsoft Office, and instructional development tools.
8. The successful candidate must be willing to travel at least 75% of his/her time.
9. Excellent communication skills are a must for this position.
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Technical Account Manager - US
Noble Systems, a leader in Call Center software solutions is looking for Technical Account Mangers. Successful candidates will be responsible for managing overall client relationships to ensure that the client is receiving the appropriate response to tickets opened, pro actively addressing potential issues, etc.
Responsibilities include conducting regular calls with the client to review issues to understand future needs, plans etc. as well a prepare ticket reports as necessary.
Must Have Qualifications for this position:
- Bachelor's Degree in Liberal Studies or equivalent experience.
- Must be proficient in Microsoft Office Suite, especially Excel, Word and Access. Ability to setup spreadsheet, formatting, calculations, queries, etc. required.
- Must be available nights and weekends as necessary.
Preferred Qualifications for this position:
- Ability to work with little or no supervision
- Ability to multi task
- Ability to work in a fast paced environment
- Must be able to diffuse escalated situations
- Knowledge of telephony terminology and call center technology
Must have experience for this position:
5 years Project or Account Manger experience in computer telephony/telecommunications industry. Call Center technology preferred.
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