Noble Inbound 100 wraps all of the tools businesses need to improve the customer experience, increase speed of service, and reduce costs into a single, unified solution. The system delivers an all-in-one platform that includes: intelligent routing, callback management, CRM integration, IVR and speech recognition, recording and quality assurance, and reporting for multichannel environments. New patent-pending SmartAccept™ and SmartRecover™ features, available only from Noble Systems, significantly shrink ASA and reduce dropped calls, helping companies lower costs and improve service.

In addition, Noble extends a 100% service level guarantee for the Inbound 100 Cloud platform, providing the reliability and performance that is critical to inbound service organizations.