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Newsletters

Noble Insights features news and information for the contact center professional and for Noble users. Read the current issue for recent news and trends, or view past issues. Insights is published quarterly.


December 2016    [ Read ]


Noble Insights December 2016

 

FEATURE

• Improve Productivity and Service with Multi-Session Agents and Manager Tools in Noble Harmony

LETTER FROM THE CEO

• New Tools for Managing Multichannel Queues

LATEST NEWS

• Noble Inbound 100 is Recognized for Excellence and Innovation
• IP Update
• Don't Miss SNUG 2017 Americas
• Customer Spotlight: Stellar


Archive

  • September 2016 -- Feature Article: 100 Patents - WOW!
  • June 2016 -- Feature Article: The Business Impact of Customer Hold Times...and Why You Can't Afford to Ignore them

Note: Newsletters indicated as "pdf" are posted in PDF formats and require a PDF viewer to read. Adobe Acrobat Reader is one such free program and is available for download from the Adobe web site.