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Newsletters

Noble Insights features news and information for the contact center professional and for Noble users. Read the current issue for recent news and trends, or view past issues. Insights is published quarterly.


June 2016    [ Read ]


Noble Insights June 2016

 

FEATURE

• The Business Impact of Customer Hold Times – and Why You Can’t Afford to Ignore Them

LETTER FROM THE CEO

• Getting Smart About Inbound Customer Service

LATEST NEWS

• Noble Systems Sponsors St. Jude’s 3rd Annual ‘Southern Evening of Hope’ Event
• Noble Harmony v5.1 Offers New Inbound Service Management Tools
• Congratulations to our 2016 SNUG Americas ‘Innovations Award’ Winners
• IP Update


Archive

  • March 2016 -- Noble Inbound 100 - An Exciting New Offer for Inbound Service & Sales Organizations
  • December 2015 -- Noble Systems Named #1 Market Leader for the Third Consecutive Year

Note: Newsletters indicated as "pdf" are posted in PDF formats and require a PDF viewer to read. Adobe Acrobat Reader is one such free program and is available for download from the Adobe web site.