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How Workforce Engagement Can Help Drive Contact Centre Performance

This fast-paced, high-level seminar is specifically designed to focus on how contact centres can implement Workforce Management and Data Analytics to reduce operating expenses, improve the quality of conversations, enhance the customer experience, increase revenues and improve agent morale.

This Noble Roadshow is a discussion forum designed to provide best practice hints and tips that you can implement quickly to realise immediate benefits within your contact centre.

There is no cost to register for this complimentary seminar.


Register for Melbourne
Melbourne: 23rd August, 15.00 - 16.30
Location: ServCorp Executive Suites, Level 18, 101 Collins Street
A Cocktail Hour for networking will follow the presentation.


Register for Sydney
Sydney: 24th August, 15.00 - 16.30
Location: Noble Systems, Level 14, 309 Kent Street
A Cocktail Hour for networking will follow the presentation.


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