Noble Systems offers powerful technology solutions for your Fundraising programs that can help you increase your contact rates, enhance your donor services, and streamline the communications process. Noble's integrated solutions give you the tools to expand the productivity of your agents, use resources more effectively, gain new donations, and improve your overall results.
Our Fundraising users enjoy the advantages of Noble Systems' many features and cost-effective pricepoint which includes many tools for which other vendors charge additional fees. You will be able to contact more new donors, manage existing donor relationships, and improve cost efficiencies with our advanced tools for Predictive Dialing, Account Ownership, IVR, Outbound Messaging, Digital Recording, Payment Processing, Software Integration, Unified Agent Desktops, and more.
- Right-Party Connect with busy, no answer and answering machine screening to ensure that the agent is speaking with the donor
- Account Ownership allows agents to build relationships with donors and manage accounts over time, improving donor satisfaction
- IVR tools to setup and deploy automatic notifications and donation programs
- Agent-less campaigns with integrated Outbound Messaging platform for improved efficiencies
- Digital Recording to make records of donation promises and for tracking quality and compliance
- Automatic processing of payment transactions with online credit checks and authorizations
- User-defined searches of donor conversations to identify and analyze trends, what gets positive responses, and potential issues
- Customized Desktops to streamline processes and provide access to donor account information