Industries & Case Studies

Contact Centre Industries Served by Noble Systems

The Noble contact centre software solution is tailored to meet the needs of many different call centre industries, for both inbound and outbound communications. Noble Systems has developed software features that meet the precise requirements and unique business needs of these industries. Select an industry below to learn about the features and benefits of the Noble platform for your specific call centre vertical market.

• Collection: First and Third Party Debt Collection, Consumer, Retail and Credit Card Collection
     - Case Study: Apex Credit Management
• Communications & Media Services: Cable TV, Phone and Internet Services
• Consumer Products, Insurance & Manufacturing: Sales, Customer Service, B2C and B2B
   - Case Study: Swinton Group
• Education: Educational Services, Recruiting and Student Accounts

• Financial Services: Banking, Credit Unions, Loans, and Financial Services
     - Case Study: Kensington Financial
• Fundraising & Not-for-Profit: Fundraising, Charities, Non-profit and Political Organisations
• Healthcare: Patient Services, Appointment Scheduling and Account Management
• Home & Personal Services: Security, Pest Control, Remodeling and Personal Services
• Market Research: B2C and B2B Surveys
• Mortgage: Lead Generation, Collections, Marketing and CRM
• Newspapers & Publishing: Sales, Circulation, Advertising and Subscriber Services
• Outsourcing & Service Bureaus: Outsourced and Third Party Service Bureaus
     - Case Study: Res-Q Contact Centres
• Travel & Vacation Ownership: Sales, Scheduling, Collections and Guest/Owner Services