Improving RPCs and Contact Strategies with Data Analytics
Data Analytics solutions from Noble Systems let you determine who to contact, when to contact them, and how to contact them and advanced strategy and list management to make the most of each and every contact and to dramatically improve campaign performance. Noble's Data Analytics solution set is powered by its acquisition of ALI Solution, a company with 20 years' experience providing predictive analytics and decisioning tools to the contact center industry. Their award-winning and patented suite of solutions includes CallTech (best time to call and schedule optimization), OnQ (advanced campaign management), and Vincio (real-time analytic decisioning).
Learn more about how integrating analytics into your contact center can drive productivity and quickly contribute to your bottom line.
- Tom Miller – Noble Systems, VP - Analytics Solutions
- Bill Andrews – Noble Systems, Strategic Solutions Director
- Alan Vondrell – Noble Systems, Director Channel Marketing