Making a Habit of Innovation

Our History

Built on a Solid Foundation

Noble Systems is a worldwide leader in providing contact center and customer relationship management systems. Headquartered in Atlanta, GA, we employ 300+ highly accomplished and energetic individuals that contribute to the overall success of the organization. As a successful growing business we have opportunities for like-minded people at all levels in the company.

Where we started

Noble Systems is built on a solid foundation of call center management experience. Our founder, Jim Noble, is a pioneer within the industry. He utilized early predictive dialing software in the operation of his own call centers and, realizing the benefits of automating the calling process, he began to focus on ways to improve the technologies.

Seeking a balance between functionality, flexibility and affordability, Noble assembled a team of experienced call center professionals. Their working knowledge of the industry was the force behind the creation of an innovative system. In 1985, their efforts were rewarded with the design and development of a superior predictive dialer and the Noble® solution was born.

Where we’re going

Noble Systems has been growing ever since, with a focus on identifying new technologies and applications that improve the management and efficiency of customer contacts. We provide our clients with innovative tools that help them take advantage of new opportunities. Along the way, Noble has expanded and strengthened its offering with the addition of brands and products from companies that share Noble’s core market strengths and corporate philosophies on innovation, people and service.

2018

Noble Gamification is launched, offering cloud Gamification software and services for call centers.

2017

Noble receives Frost & Sullivan’s Market Share Leader Award for the fifth consecutive year and is issued its 150th patent for contact center technology.

2016

Noble introduces Noble Inbound 100, a complete inbound customer communications platform with a 100% uptime SLA. Noble is issued its 100th patent for contact center technology.

2015

Noble’s Cloud datacenters surpass the 1 billion call run rate mark and lead the industry with 99.9999%+ (six-9s) uptime.

2013

Noble creates the IP Innovations Program, furthering its commitment to protecting client investments through product innovation and future-proofed technologies.

2012

Noble hosts its first Select Noble Users Group (SNUG) conferences in the EMEA and APAC regions and introduces Noble IQ, an award-winning toolset of contact center decisioning and analytics applications.

2011

Noble introduces Noble Enterprise Cloud, a complete contact center technology solution with all of the advantages of a cloud-based CaaS infrastructure.

2010

Noble launches mobile-friendly contact center management applications, reducing dependence on office infrastructure and empowering management from anywhere.

2009

Noble SIPhony provides an evolutionary platform for unifying customer communications via a server-based telephony architecture.

2008

Frost & Sullivan ranks Noble Systems in the Top 4 Contact Center Technology Vendors in the U.S. and in the Top 5 globally.

2006

Noble WFM is introduced, offering a powerful and complete workforce management system.

2002

Noble Systems hosts the first Select Noble Users Group (SNUG) conference and forms the Select Noble Advisory Panel (SNAP) to promote client engagement.

2001

Noble Systems Australia opens to serve as the APAC regional headquarters.

1999

Noble Systems UK opens, establishing the company’s presence in EMEA.

1989

Noble Systems Corporation is officially formed to advance the distribution and support of the Noble Suite.

1985

The Noble CC Solution is born with the introduction of a superior predictive dialer