Patents

Contact Center Innovation

Since 1984, Noble Systems has developed its own intellectual property. Noble Systems believes that investing in the best research and design in the business leads to the development of superior products. Noble invests in research and design every year, and our patents represent that investment. Noble Systems' Intellectual Property is your insurance for your Contact Center Technology investment.

Customer Contact Communications

Predictive Dialing, ACD, Call Management, Agent Desktop, Management Desktop, Digital Recording, IVR, Messaging, IP & VoIP (SIP/IP based Solutions), Email & Web

7,587,040

8,036,374

8,233,609

8,254,555

8,280,022

8,538,006

8,654,964

8,681,955

8,781,092

8,909,198

8,917,852

8,935,172

8,965,779

8,995,648

9,020,141

9,036,811

9,037,119

9,065,915

9,083,800

9,137,369

9,154,614

9,160,854

9,172,798

9,191,511

9,191,512

9,241,070

9,313,632

9,319,525

9,325,841

9,398,148

9,426,281

9,426,294

9,456,076

9,456,085

9,521,256

9,521,257

9,531,877

9,560,210

9,614,960

9,635,183

9,654,630

9,692,893

9,723144

9,774,736

9,807,235

9,838,538

9,882,944

9,894,204

9,961,201

9,998,595

Business Process / WFO

Workforce Management, Quality Management, Recording, Performance Management

8,391,466

8,535,059

8,553,873

8,594,303

8,644,489

8,731,174

8,761,375

8,867,728

9,082,094

9,100,483

9,123,009

9,426,291

9,531,881

9,600,789

9,736,304

9,787,840

9,924,040

Analytics

Best Time to Call, Campaign Management, Automated Decisioning, Speech Analytics, Quality Monitoring

RE44979

7,054,434

7,142,662

RE46478

RE46467

RE46420

7,715,546

7,805,395

8,051,030

8,537,983

8,649,499

8,675,839

8,693,644

8,811,581

8,831,204

8,834,175

9,014,364

9,020,920

9,031,212

9,112,974

9,116,951

9,154,623

9,160,853

9,191,508

9,210,262

9,225,833

9,299,343

9,350,866

9,363,374

9,363,378

9,386,153

9,407,758

9,438,730

9,456,083

9,472,188

9,473,634

9,538,009

9,544,438

9,552,812

9,553,987

9,602,665

9,654,619

9,674,357

9,674,358

9,692,895

9,699,317

9,712,675

9,736,303

9,742,915

9,779,729

9,781,264

9,781,266

9,779,760

9,787,839

9,813,559

9,848,082

9,854,097

9,880,807

9,883,036

9,894,205

9,936,066

9,942,392

Noble Technologies

8,488,769

8,526,922

8,532,283

8,548,133

8,712,032

8,738,076

8,774,391

8,776,031

8,781,107

8,787,953

8,873,720

8,934,870

8,989,814

9,077,828

9,172,783

9,203,964

9,256,774

9,307,084

9,350,861

9,374,459

9,384,379

9,420,102

9,431,842

9,520,732

9,602,663

9,686,747

9,712,677

9,715,688

9,723,091

9,723,133

9,736,307

9,787,835

9,876,907

9,942,402