Get Up and Running Quickly with Custom Implementation
Implementation and Integration Made Easy
For every installation, Noble Implementation Specialists create a customized plan to deliver and install solutions on time and on budget. With thousands of installations under our belts, we have developed a methodology for successful completion of implementations.
Dedicated Project Manager
We’ll assign an experienced, knowledgeable project manager and team of professionals to guide you from customization through training.
Personalized Timeline
We’ll develop a schedule that matches the scope of your project and your unique requirements.
Customized Solution
Our modular solutions allow you to choose the options that are best suited to your business structure.
Fast Start Option
If you’re in a hurry, cloud-based users can get up and running very quickly with a basic set of features.
Integration Helps You Provide More Responsive Service
We designed our solutions to not only play nice with your current technologies, but to integrate seamlessly, making each solution even more powerful. For example, Integrating your Noble Suite your SFA and CRM (like Salesforce.com) enables your agents to get to — and convert — more leads and requests faster.
One-Click Access
Embed contact controls directly in the CRM workspace giving agents single-click access to tools such as dial now, callback and callback scheduling, transfer, hold, pause and more.
Unified Desktop
Agents can quickly launch multi-channel communication functions like Voice/Screen Recording, Voice Messaging, Email, Routing and more, all without having to switch between programs or perform manual lookups.
Real-Time Data Sync
Improve data management and eliminate duplicate data entry with real-time data synchronization.
Integrated Soft-Phone
Salesforce.com’s open CTI allows Noble to embed our telephony controls directly into the CRM workspace.
Complete Contact Histories
Contact logs make it easy to capture, store and retrieve comprehensive contact histories when needed for verification or compliance needs.
Streamline Workflows
Create a more efficient Agent Desktop featuring the customizable Noble Contact Toolset to streamline agent navigation and workflow.
What Our Customers Say
See why our customers love working with us and how they’re using our solutions to drive contact center performance and efficiency.