Noble Systems, a global leader in omnichannel contact centre technology solutions, presented its annual Innovations Awards at the company’s 2017 Select Noble Users Group (SNUG) APAC conference – a gathering of Noble Systems clients and partners – held earlier this month in Sydney.
The Innovations Awards recognise Noble Systems clients who help Noble build and test new features, who use existing features in creative ways and who are early adopters of new technologies. These innovations are beneficial to Noble’s entire user base, as new functionality is developed and made available to other customers. The winners of the 2017 awards are:
Ashley Clayton, General Manager of Noble Systems Australia, said, “This year’s Innovations Award winners have found success by embracing Noble technology to face the challenges of the marketplace. Customer contact, workforce management and analytics solutions open doors for businesses of all types with the desire to create a better customer experience, improve agent engagement and positively impact operational costs and efficiencies.”
About Noble Systems
Noble Systems Corporation is a global leader in the customer communications industry, providing innovative solutions for Contact Center, Workforce Management, and Analytics technologies. Tens of thousands of agents at 4,000+ client installations worldwide use Noble platforms to manage millions of customer contacts each day. Noble offers a unified suite of inbound, outbound and blended omnichannel communications, strategy planning, resource management, and compliance tools for companies of all sizes. Our premise, cloud, and innovative premise/cloud hybrid platforms include ACD, predictive dialing, blended processing, recording and monitoring, IVR, messaging, interaction analytics, decisioning, and workforce management. With almost 150 patents, Noble leads the way in pioneering solutions for the contact center market. For more information, contact Ashley Clayton at +61 (0) 3 9008 1700 or visit www.noblesystems.com.