Noble Systems Corporation, a global leader in unified contact center technologies, will be demonstrating its industry-leading Contact Center, Gamification, Workforce Engagement, and Analytics solutions for collections team at this month’s 2018 ACA International Convention and Expo in Nashville, Tennessee.
The Convention is ACA’s greatest showcase for educational sessions providing members with tools and resources for building success within the collection industry. Sessions feature expert speakers and plenty of peer-to-peer learning opportunities as well. While a heavily regulated industry is always necessarily focused on compliance concerns and information about operational risks, the agenda balances the don’ts with plenty of information about what you can do to run an effective, profitable, and successful collection business.
Noble Systems will be featured in the Expo Hall, showcasing our patented contact management and compliance technologies for collections organizations, including our new Noble Gamification solutions for agent engagement with AI machine learning and robust e-coaching, and real-time and post-call Conversations Analytics to improve the customer experience. Join us for demos, games and prizes in booth 319.
About Noble Systems
Noble Systems Corporation is a global leader in the customer communications industry, providing innovative solutions for Contact Center, Workforce Engagement, and Analytics technologies. Tens of thousands of agents at 4,000+ client installations worldwide use Noble platforms to manage millions of customer contacts each day. Noble offers a unified suite of inbound, outbound, and omnichannel contact processing, strategy planning, resource management, and compliance tools for companies of all sizes. Our premise, cloud, and innovative premise/cloud hybrid platforms include ACD, predictive dialing, blended processing, recording and monitoring, IVR, messaging, interaction analytics, workforce management, and gamification. With a portfolio of 160+ patents and growing, Noble leads the way in pioneering solutions for the contact center market. For more information, contact Lee Allum at 1.888.8NOBLE8 or visit www.noblesystems.com.